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 Actions required to complete the upgrade of your server

In order to complete the upgrade you have requested for your server, actions are needed from your...

 Cancelation request

How to Cancel a Service Overview We understand that sometimes it becomes necessary to cancel a...

 Frequently Asked Questions regarding our Services

Below you will find the most common frequently asked questions (FAQ) regarding our Services :...

 How to Add Sub-Accounts in the Secure Customer Portal

Log In: Access your Secure Customer Portal by logging in with your credentials. Access...

 How to activate recurring payments via PayPal

MassiveGRID offers automatic payments via PayPal. With that option activated, it is not needed to...

 How to enable Remote Desktop Connection (RDP) on Windows Server Operating Systems

In this article, you will learn how to enable Remote Desktop Connection (RDP) on your Windows...

 How to enable SSH for our Linux and FreeBSD Manual Installed distributions

In this article, you will learn how to enable SSH on our Linux Manual Installed distributions....

 How to enable and configure the firewall in a dedicated or cloud server

From your client area  choose your private cloud in which you want to configure the firewall....

 How to enable and configure the firewall in a server under a private cloud

From your client area  choose your private cloud in which you want to configure the firewall....

 How to enable the Two Factor Authentication

For extra security for your services, you can enable, for login to MassiveGRID's Secure Customer...

 How to reset Administrator Password in Windows 2012 R2 Server and Windows 2016 Server

The instructions at this guide are the same for Windows 2012 R2 Server and Windows 2016. 1....

 Is my server down?

 In case you are facing issues with the connectivity in your server, do not panic. In order to...

 Resolving RDP connectivity issues from a Windows computer to a Windows 2016 server

For those of you who may have recently installed security updates on your Windows computer, you...

 Tips to enchance Security on your Servers

In this article, we will provide you suggestions or solutions on how to harden your security to...

 rDNS Configuration

In order to manage rDNS records for your ip addresses, please login to your Secure Customer...

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 Η-Α Dedicated Private Clouds CPU "Oversell"

Η-Α Dedicated Private Cloud is a service with dedicated resources, hosted in HA infrastructures...