For those of you who may have recently installed security updates on your Windows computer, you may notice that you receive a peculiar error regarding CredSSP when trying to establish a remote desktop connection to a server that worked prior to installing the updates.
In that case it is needed to perform a full update to your Windows 2016 Server, by using noVNC Console from your Secure Customer Portal.
1) Login to your Secure Customer Portal at https://portal.massivegrid.com/ , visit Services / My Services and then select your server
2) From the management interface of your server, click on noVNC, in order to gain remote access to your server
3) Login with your administrator credentials and perform a full update to your Windows 2016 Server. After update is completed, restart your server and connect again via Remote Desktop
- 2 Users Found This Useful
Related Articles
How to enable the Two Factor Authentication
For extra security for your services, you can enable, for login to MassiveGRID's Secure Customer...
Actions required to complete the upgrade of your server
In order to complete the upgrade you have requested for your server, actions are needed from your...
How to activate recurring payments via PayPal
MassiveGRID offers automatic payments via PayPal. With that option activated, it is not needed to...
How to enable and configure the firewall in a dedicated or cloud server
From your client area choose your private cloud in which you want to configure the firewall....
How to enable and configure the firewall in a server under a private cloud
From your client area choose your private cloud in which you want to configure the firewall....